More and more, consumers crave digital retail experiences. E-commerce, mobile order-ahead and cashless checkout are forever changing the way we integrated shopping with our daily lives. What is the impact of retail disruption on lottery?

“The lottery industry has relied on brick & mortar retailers, and the exposure of those products inside of retail. Imagine what can happen of consumers no longer frequent grocery stores,” said Art Kiuttu, Lazlo’s SVP of Lottery and Gaming to an audience of senior lottery and government employees at Smart Tech 2019. The event, co-hosted by the Public Gaming Research Institute (PGRI) and the Florida Lottery, is focused on helping the lottery industry keep up with rapidly-changing consumer demands.